Ella Black Women's Long Parka Jacket with Faux Fur Trim Hood

I am very pleased with the whole experience. I wasn’t sure on my size so I followed the chart to find my size. The chart was easy to read. The product arrived in a reasonable amount of time. I had emailed the company to get an update on my order and they promptly responded with the answer. I am very pleased with the product itself, the quality is nice and soft, the fit is nice and comfortable. I may order more from them in the future. Thanks again!

Great customer service! I waited a little longer then but it was worth the wait. Product is made so well. Company was very good with updates! It came packaged in such a nice garment bag. Very impressed and worth the money.

The fit is true to size I wear a medium and like things with proper fitting and this was perfect for what I need it for! Thank you fjackets :)

My experience with the is product was Fabulous! The only deviation is that I ordered the wrong size. My bad! I hope to exchange... The product itself is Beautiful. Great quality, fit good but too snug. So yes, I will need to exchange it. I found what I wanted online. It was easy. It was fast. It shipped and arrived faster than items I've ordered from another store that I am still waiting on!!

Great value for my money. Good quality materials and wonderful customer service. Special thanks to CS. I love my purchase.

I ordered the wrong size and it turned out to be too tight in the chest and arms. I contacted customer service and requested an exchange for an XL. The customer service rep quickly replied and I had a replacement sent to me within the week. Everything fits fine now and it looks good and feels great.

Saw this product on a search engine picture. Went to site. Easy to order, brilliant price. Lots of updates on delivery. The item is EXACTLY as described. Superb quality. Will definitely buy from this company again.

I purchased this product as a gift to myself, received it in good order and timing. Smelled good when opened and worn, packaging was of quality clear plastic with zipper opening. Item was packaged nicely, not just crammed into the bag. I emailed customer service and they responded in a timely manner and helped me with my concerns. I'm a disabled veteran and the willingness to work with me on my fixed budget does mean alot. I have seen nobody else in this town wearing this. And it looks fire when I gear up

First of all, great prices. Easy site to navigate. I received my item to Canada in about a week and a half. The quality is great. It exceeded my expectations. Great quality and fits great. I followed the size chart and it worked. It fit perfect. Thanks!