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Contact Us


We've provided self-service options on our site for quick resolutions. If any concerns persist, keep in mind that we're just a chat or email away, entirely dedicated to ensuring your peace of mind.

Our Address


Canada Sales Office:

5900 14th Avenue Markham, ON L3S 4M4 CANADA

Contact Us:

From searching products to checking out, I'm here to help.

Have a look at our Quick Solutions.

Self Serve Order Tracking

Self Serve Return Portal

Frequently Asked Questions

Return & Exchange Policies

Shipping & Delivery Policies

Size & Fit Guide

Partnership & Collaboration

About US




Frequently Asked Questions



You can contact us through chat or email us at support@fjackets.com.

Our customer support team is available 24/7, so you can get in touch with us at any time.

We strive to reply to your inquiry within 24 hours on business days. If you cannot find our response in your inbox, please check other folders linked to your email address. i.e. (Promotion/spam/junk)

To expedite the process, please provide your full name, order number (if applicable), and a detailed description of your issue or question.

For information on returns and exchanges, please visit our Returns and Exchanges Policy page for detailed instructions.

Currently, we operate exclusively online and do not have physical retail locations.

You can unsubscribe from our emails by clicking the "Unsubscribe" link at the bottom of any of our emails. Alternatively, you can contact us with your request, and we'll assist you.

We have no limitations. To initiate an order, our customers can select the payment method that suits them best.

You will receive email and SMS updates with tracking information once your order is shipped. Also, you can visit our Self-serve order tracking to see the current status of your order.


All prices are in CAD. Copyright 2024 FJackets. Sitemap