We are committed to offering our customers the most trendy, innovative, and flawless products. However, if the product does not meet or fits as per your expectation or arrives damaged, you can initiate the return/exchange process via our dedicated return portal within 30 days starting from the date of delivery.
Before initiating a return, ensure that the product is unworn with all the tags attached. Our return processing team will check the item before approving it. (Damages occur by the customer, or used products will not be entertained for the refund)
If you find any dissimilarity, defect, or damage that may cause in transit, please let us know within 3 days so we can resolve the situation. We cannot offer a resolution if the customer fails to inform us within the mentioned period.
Introducing FJackets Pay: Your Store Credit Option for Hassle-Free Returns and
Future
Purchases!
Enjoy the convenience and flexibility of FJackets Pay, our exclusive store credit option
that allows you to return, and
a simple way to make future purchases at FJackets!
To get Fjackets Pay credit, please submit your application from our dedicated return portal
Add the item to your cart you are interested in.
At checkout, apply the FJackets Pay coupon code for instant savings.
Conditions for Eligibility:
Note: The selection of store credit can't be changed to a refund.
The product's color may appear slightly different to some people due to differences in their screen resolution.
We offer free shipping at our own cost. We do not offer prepaid shipping labels or postages to customers who are willing to return their products.
If you're still looking to return the item, our dedicated return portal is here to streamline the process. Your satisfaction matters most to us, so let's make it effortless.
In the case of a return/exchange please send us an e-mail at support@fjackets.com
or chat with us
prior to returning the product to ensure you are dispatching your return
merchandise to the
correct location.
If you're considering the replacement of the received product with another article or a different size than the one you ordered, contact our support team.
Our website provides size selection assistance
and detailed size charts. If
you're still not satisfied with the size, you can contact our customer
support support@fjackets.com
or chat with us
Contact our support team beforehand if you need help with sizing and want to buy two different sizes for trial purposes. Our customer service will help you find the perfect size.
Order cancellation is acceptable as long as the product is not shipped. However, once the product has been dispatched, the customer has to receive it in order to initiate the return process. Refund will not be issued to people who refuse to accept the parcel.
Send us an email: support@fjackets.com
or chat with us
All prices are in EUR. Copyright
2023 FJackets.
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