Suzanne Women’s Burgundy Hooded Duffle Wool Coat

My wife really likes this one. One of the hidden snaps was a little loose out of the box, nothing major, and a few stitches with a needle and thread sorted it. Otherwise it's warm and well cut and she wears it most days. Would buy from here again.

I first ordered the wrong size and the exchange was really easy. Customer service answered within a day and the new one arrived quickly. The medium fits much better with room for a jumper. Warm, well made, and the hood is a real bonus on wet days. Happy customer.

Wanted a classic duffle for years and this one ticks every box. Warm, sensible length, toggles that work with gloves, and pockets big enough for my headphones and wallet. I wear it to lectures and on weekends and it hasn't let me down yet. Zero regrets.

My dog doesn't care about weather, so I'm out at six in the morning in wind, rain, whatever. I needed something warmer than a rain jacket but not a puffer, and this has been perfect. The hood keeps the drizzle off, the pockets hold treats, bags and my phone with room to spare, and the toggles are easy to do up even with thick gloves on. It's held up well after two months of daily use.

Got it for my wife after a month of hints. She says the colour is richer than on the website and wears it to walk the dog every morning. Sized it from her old coat and it fit right.

I've been stopped three times in one week by people asking about this coat. That deep wine shade is gorgeous in person, a bit darker than the photos, which I actually prefer. I wear it over jeans and a white tee most days and it instantly looks like I made an effort.

I've owned a lot of coats and this is the one I reach for first now. It's warm enough for proper cold days but not so bulky that I feel like a marshmallow. The shoulders fit well, the length covers my bum, which I appreciate on windy days, and the pockets are deep. What really sells it is the colour, a lovely deep wine that somehow makes my skin look better. Strangers have complimented it more than once.

I went back and forth on the colour for ages and I'm so glad I took the plunge. It's a deep berry wine that looks rich and expensive, especially against a cream sweater. The coat is warm and the fit is flattering even with layers. My partner says I look like I stepped out of a catalogue.