Frequently Asked Questions

1. What is the exact wool percentage in this coat?

This coat is crafted from a 65% wool / 35% polyester blend, designed to provide warmth while enhancing durability and long-term shape retention.

2. Where is this coat manufactured?

Our coats are produced in specialised outerwear workshops in South Asia, where skilled teams ensure precise stitching, clean lining construction, and strong button reinforcement.

3. Is this coat warm enough for winter?

Yes. Our High-Density Wool Blend is made to retain heat while remaining breathable. It’s ideal for everyday winter wear and layers well over sweaters for colder temperatures.

4. How do I choose the right size using your size chart?

Use the Chest/Bust measurement as your primary reference. Measure around the fullest part of your chest and match it with the chart. If you're between sizes, opt for the larger size for comfort.

5. Why are your prices so low?

We operate on a Direct-to-Consumer (DTC) model. Most retail coats carry 3–4x markups to cover middlemen, wholesale margins, store overhead, and costly retail operations. By working directly with our workshop partners and shipping directly to you, we keep costs lean and pass the savings to you. The result is a coat built like a £400 retail piece, priced under £200.

Perfect

Karen Milne

Verified buyer

I was delighted with this jacket and the style - to have this style of jacket but made from wool is exactly what I wanted and had searched a long time for . The hood and front inner plackets are removable so it’s so versatile for lots of occasions. The quality is amazing, well made, perfect fit , length and sleeve length for me. I had a query regarding delivery timescale and I was responded to immediately with kind and very accurate delivery estimates- it then arrived exactly when I’d been told it would!

Husband got it right

Martha Kellow

Verified buyer

He has bought me clothes maybe three times in twenty years and two of those went straight back, so my expectations were low when the box turned up. This one he got right. Correct size, and something I would actually have picked myself, which I still do not fully understand. I have worn it constantly since and he brings it up at every opportunity. Worth it just for that.

Cycling in it daily

Elaine

Verified buyer

Ride about twenty minutes each way and this has been ideal for it. Short enough that it does not catch under you on the saddle, and it does not ride up at the back when you lean forward. I zip the pockets so nothing goes flying. The hood I leave off for that because of the helmet but it takes seconds to put back on when I get there.

Shows lint a bit

Priscilla Hearn

Verified buyer

Dark fabric and it does pick up fluff, particularly if you sit on a fabric sofa or carry a knitted bag. A roller sorts it in thirty seconds so it is not a real problem, just keep one in the car. Everything else about it has been good and I wear it constantly.

Cat hair sticks

Simone Beaumont

Verified buyer

Two cats in the house and this attracts every hair they have ever shed. That is not the jackets fault exactly, anything dark does it, but it is worse than most things I own. I keep a roller by the door now and it takes a minute. Everything else has been genuinely good, the fit is lovely and I wear it more than anything else I bought this year, so I am not taking more off for it.

On me most days

Verified buyer

Has become the default. Nursery run, shopping, walking into town, all of it. I have three other jackets and none of them have moved off the hook since this arrived. Did not expect that from something I only bought becuase it was on my list.

Return label included

Adele Fontaine

Verified buyer

Nice to open a box and find the return paperwork already in there instead of having to email someone and wait. I did not end up needing it but knowing it was there made me more willing to order in the first place. More places should do this, its such a small thing.

Easy at the airport

Eleanor Bagshaw

Verified buyer

Travelled with this twice now and it has become the thing I fly in. Comes off in one movement at security, folds small enough to shove in the overhead without taking up half the space, and it does not come out looking slept in. Warm enough for a cold gate at six in the morning and light enough that you are not roasting on the plane. That combination is harder to find than it sounds.

Out all winter

Moira

Verified buyer

It did not go back in the wardrobe once between November and February. Every day, on and off the hook, in and out of the car, shoved over the back of chairs in cafes. It has taken all of that and still looks the same as when it arrived. No bobbling on the sleeves where my bag sits, no sagging at the pockets, hood still zips on and off cleanly. That is the test really and it passed.

Slim but warm

Vanessa Ekholm

Verified buyer

Does not add bulk the way a padded one does, which matters to me because I am small and puffy jackets make me look like a duvet. Still warm enough that I have not needed anything under it except a top on most days.

Wrists stay warm

Roberta Finchley

Verified buyer

There is a ribbed bit inside the sleeve that sits against your wrist and it makes a bigger diffrence than you would think. No cold air running up your arms when you are on a bike or pushing a trolley. I did not even notice it in the photos.

Light to carry

Naomi Steadman

Verified buyer

Barely notice it over my arm when it warms up in the afternoon. My old one was a workout to carry around. That alone has made me reach for this instead.

Delivered to work

Peggy

Verified buyer

Had it sent to the office because I am never in during the day and it arrived exactly when they said. Tried it on in the loos at lunchtime and wore it home.

Ordered both sizes

Gwendolyn Ferris

Verified buyer

Could not decide so I bought two and sent one back, which I know is annoying for them but the chart put me right on the line. The smaller was too fitted once zipped, the larger is right. Return was free and quick so no real harm done.

Poppers are fiddly

Lauren

Verified buyer

The little tabs at the wrist take a bit of getting used to, especially one handed. I have got the hang of it now but the first week I was fighting them. Not enough to knock more off, everything else has been good and it is warm for how thin it is.